(By Staff Writer – ResumeNewYork.com)

This is the introductory article in a series we will do for the next week or so called The Resume Series. In this series we will go through the process of writing a resume for a specific situation – as each of these situations is very different – the resumes are also very different.

This series will consist of two parts for each candidate we consider. Part One will outline the process for writing a resume for this candidate. It will consider:

• What type of resume best suits this candidate? Should it be chronological, functional or a combination of the two?
• What information is critical and must be in this person’s resume?
• What type of accomplishments should be listed and how should accomplishments be presented?
• Are there any hobbies or outside activities that should be listed?
• Is there any special training that should be listed?

Part Two will be the actual template for this resume.

We will cover 5-6 different types of candidates over the next week or so. Here are the types we will start with.

• Lawyer with ten years defense counsel experience. She wants to get into Personal Injury Law.
• Human Resources Manager with 24 years’ experience who has not worked for 28 months due to an injury and surgery. This is the second long gap in his work history.
• This candidate graduated from Stanford with a 4.0 in Organizational Development and an internship in Human Resources. He has been looking for a job for 18 months.
• Management candidate who has spent 20 years working for non-profit organizations looking for a better paying opportunity in the business world
• Call Center Manager recently laid off when her center was closed. She has worked 12 years in call centers and has been a manager for 3years.

We start with these 5 profiles and cover each one in depth. Each article will have a process profile and a resume profile. Here is an example of what we are going to do. This resume is a person who has spent her career in fast food management and would like to change fields.

Jane Doe

OBJECTIVE

Challenging position in management utilizing proven skills in leadership, customer service, people management, training and development and HR/Payroll

EDUCATION

Here’s my University                                                           here, New York City

Coursework toward BS degree 1997

John Smith High School                                         here, New York City

Diploma, 1996

WORK EXPERIENCE

Mexican Grill                                                                        2/2008 to Present

2/2009-Present                                                          here, New York City

General Manager Store

Responsible for oversight of all Managers, Assistant Managers, Shift Managers and team members. Responsible for all activities directly impacting store profitability and the overall operations of the store including extensive P&L, knowledge and execution.

Manage all aspects of store business including profit growth versus previous year, weekly and monthly reporting of profitability indicators. Performed and assisted with weekly scheduling of managers, assistants, shift manages and team members. Lead and assist with store marketing, P&L statements and team members’ individual performance appraisals.

6/2009 – 2/2012                                                                   here, New York City

Training Manager

Successfully completed T3 or Train the Trainer Course – training new salaried managers and executed the training plan.

11/2008 – 2/2009                                                       here, New York City

General Manager Town Center Store

Responsible for oversight of all Managers, Assistant Managers, Shift Managers and team members. Responsible for all activities directly impacting store profitability and the overall operations of the store including extensive P&L, knowledge and execution.

Manage all aspects of store business including profit growth versus previous year, weekly and monthly reporting of profitability indicators. Performed and assisted with weekly scheduling of managers, assistants, shift manages and team members. Lead and assist with store marketing, P&L statements and team members’ individual performance appraisals

4/2008 -11/2008                                                                    here, New York City

General Manager Clay Store

Responsible for oversight of all Managers, Assistant Managers, Shift Managers and team members. Responsible for all activities directly impacting store profitability and the overall operations of the store including extensive P&L, knowledge and execution.

Manage all aspects of store business including profit growth versus previous year, weekly and monthly reporting of profitability indicators. Performed and assisted with weekly scheduling of managers, assistants, shift managers and team members. Lead and assist with store marketing, P&L statements and team members’ individual performance appraisals

Arby’s Restaurant Group 1995-2007               New York City

Progressing from team member to General Manager

POSITIONS HELD:

Team Member 1995-1997

Responsible for customer service, food preparation and store upkeep.

Shift Manager 1997-1998

Responsible for team members’ performance with customer service, food preparation and store upkeep.

Assistant Manager 1998-2002

Responsible for Shift Managers’ and team members’ performance with      customer service, food preparation and store upkeep.

Responsible for current year’s Profit & Loss VS previous year Profit & Loss

General Manager 2002-2007

Responsible for oversight of all Managers, Assistant Managers, Shift Managers and team members. Responsible for all activities directly impacting store profitability and the overall operations of the store including extensive P&L, knowledge and execution.

Manage all aspects of store business including profit growth versus previous year, weekly and monthly reporting of profitability indicators. Performed and assisted with weekly scheduling of managers, assistants, shift managers and team members. Lead and assist with store marketing, P&L statements and team members’ individual performance appraisals

REFERENCES AVAILABLE UPON REQUEST.

This is exactly the kind of resume we will want to “fix”. Here are some of the ways we would fix it.

• Remove the Objective and replace it with a statement of skills that can help the company this person wants to work for.
• Add a section at the top before Education listing transferable skills. This is the most important section of this resume.
• Reduce the “responsible for” and emphasize skills and accomplishment. There are no accomplishments at all in this resume.
• Delete References Available Upon Request

This gives you just a taste of what we will cover in the next 5 articles in this series.